Last updated: 4 May 2026
This Privacy Policy describes how Kids Adviser (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website kids-adviser.com (the “Site”).
By using our Site, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this Policy, please do not use our Site.
1. Who we are
The kids-adviser.com website is currently operated by USB Travel EOOD, a tour operator licensed in Bulgaria. USB Travel EOOD is registered with the Bulgarian Commercial Register and acts as the data controller for personal data collected through this Site.
Contact information:
- Company: USB Travel EOOD
- Address: Sofia, Bulgaria
- Email: info@kids-adviser.com
2. What information we collect
We collect the following types of personal information:
- Contact details: name, email address, phone number
- Child information: name, date of birth, special needs, dietary restrictions (only when you make a booking)
- Booking information: selected camp or event, dates, payment details
- Technical information: IP address, browser type, device information, cookies
- Communications: any messages you send us through contact forms or email
3. How we use your information
We use your personal information to:
- Process bookings and payments
- Communicate with you about your bookings
- Provide customer support
- Send important updates about camps or events you have booked
- Improve our Site and services
- Comply with legal obligations
4. Legal basis for processing
We process your personal data based on:
- Contract performance: to fulfill bookings you have made
- Legal obligation: tax, accounting, and consumer protection requirements
- Legitimate interest: to improve our services and prevent fraud
- Consent: for marketing communications (where applicable)
5. Sharing your information
We share your personal information only when necessary, with:
- Camp organizers: only the information needed to confirm and run the camp (child name, age, special needs, contact details of parent)
- Payment providers: Stripe processes payments on our behalf
- Email service providers: Resend delivers transactional emails
- Authorities: when required by law (tax inspections, court orders)
We never sell your personal data to third parties.
6. Your rights
Under the GDPR (General Data Protection Regulation), you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data (“right to be forgotten”)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
- File a complaint with the Bulgarian Commission for Personal Data Protection (CPDP)
To exercise any of these rights, contact us at info@kids-adviser.com.
7. Data retention
We keep your personal data only as long as needed:
- Booking data: 5 years after the booking date (Bulgarian tax law)
- Marketing communications: until you unsubscribe
- Website analytics: 14 months
8. Cookies
Our Site uses cookies (small data files stored on your device) to:
- Remember your language preference
- Analyze how the Site is used (Google Analytics)
- Ensure the Site works properly
You can control cookies through your browser settings. Disabling some cookies may affect Site functionality.
9. Data security
We use industry-standard security measures to protect your data, including SSL encryption, secure servers in the European Union, and restricted access to personal data.
10. Children’s privacy
Our Site is intended for parents and guardians. We do not knowingly collect personal data directly from children under 16. If you become aware that a child has provided us with personal information without parental consent, please contact us immediately.
11. Changes to this Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the most recent changes. Significant changes will be communicated via email or a notice on our Site.
12. Contact us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
- Email: info@kids-adviser.com
- Address: Sofia, Bulgaria